Frequently Asked Questions
Everything you need to know about your journey to radiant beauty.
Are your products cruelty-free and vegan?
Yes, all Possible products are 100% cruelty-free. We do not test on animals, and the majority of our range is vegan-friendly. Please check the specific product page for individual ingredient lists.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express options are available at checkout if you need your beauty essentials sooner.
What is your return policy for opened products?
We want you to love your skin. If you are not satisfied with a product, you can return it within 30 days of purchase, even if it has been opened, for a full refund or store credit.
Can I track my shipment?
Absolutely. Once your order is processed, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
Are Possible products safe for sensitive skin?
Our formulas are dermatologist-tested and designed with sensitivity in mind. However, we always recommend performing a patch test on a small area of skin before full application.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.